Registration Process

All passengers must be registered with us prior to booking a journey or trip on the ABILITY Bus, registration is FREE for our bronze level registration which allows you to travel from normal bus stops

Supporting and aiding to access the Bus by trained drivers

Comfortable seating and air-conditioning

PLUS Bus SERVICE

To cater for people with mobility or disabled, ABILITY offers passengers different levels of service for those who need additional care and support whilst travelling, we offer a PLUS Service which allows for pickups from home or a location close to home, assistance on and off the bus, increased advanced booking periods as well as discounts and advance notice of our trips, excursions and lunch club events.

Call us to discuss your needs – 01327 604123

Registration OFFERS

Give yourself peace of mind and take out the Silver Registration at only £24 per year – less than 46p per week!

Most people opt for the Silver Registration level which offers the advantage of being able to book further in advance your journeys and ensures a seat on the bus.

SAVE WITH OUR JOINT REGISTRATION

Joint Silver Registration at only £36 per year for two people living at the same address.

How to Register

Complete the online form Below

or Download the registration form and send it back to us

Download or Print PDF Form

Registration Form

Passengers must be registered before using the Ability Community Bus Service. Please use this form to apply for scheme membership and take advantage of free travel if you are a concessionary bus pass holder.

Is this an Individual or a Joint Application? *

Joint Applications will only be accepted for two persons living in the same household.
If you select "Joint Application" the details for the second applicant will be requested in the next section.

Your Details

Name *

First

Last

Salutation

If Other Please Specify:

Phone *

Mobile

Date of Birth *

Address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Emergency Contacts - Names and Contact Details *

Please include their names, contact telephone numbers, and their relationship to you.

Bus Pass Number

REQUIRED FOR FREE TRAVEL

Bus Pass Expiry Date

Bus Pass Issuing Authority

Your Mobility Needs

Wheelchair
Sticks / crutches
Walking frame
Shopping trolley
Scooter

When travelling, will you be using any of the above? Please tick the box of those that apply.

Joint Applicant Details

Name of Joint Applicant *

First

Last

Salutation

If Other Please Specify:

Joint Applicant's Date of Birth *

Joint Applicant's Bus Pass Number

REQUIRED FOR FREE TRAVEL

Bus Pass Expiry Date

Bus Pass Issuing Authority

Joint Applicant's Mobility Needs

Wheelchair
Sticks / crutches
Walking frame
Shopping trolley
Scooter

When travelling, will you be using any of the above? Please tick the box of those that apply.

Membership Options

Your Chosen Membership Option *

Gold Service - £36 Single (£48 Joint)
Silver Service - £24 Single (£36 Joint)
Bronze Service - Free of Charge

Joint membership benefits only apply to the second person in the same household.

Your Payment Preference *

I will send a cheque to Ability.
I will make an online by bank transfer.
Bronze Membership - no payment is necessary.

Cheques made payable to "Ability Northants cic" should be sent to:

Ability,
Office 20, Grafton Suite,
Caswell Science Park,
Towcester NN12 8EQ

Online payments by bank transfer should be made to:

Account 65855876
Sort Code 08-92-99

Terms & Conditions

IMPORTANT: By completing this application form you are granting us permission to to store and process your personal information for the purposes of providing a transport service. Please tick the box below to confirm this. *

I consent to my personal information being used in this way and confirm that I have read the terms and conditions.

Terms and Conditions

· The services are provided by ABILITY (Northants) cic, (we) which is a not for profit social enterprise operating a flexible registration permit from the Dept of Transport.

· Concessionary passes are accepted for journeys starting in Northamptonshire, Oxfordshire and Milton Keynes.

· The office is open Monday to Friday 09.00 – 14.00, excluding Public Holidays. All requests for travel must be booked in advance by telephoning 01327 604123.

· Cancellation: must be made to the office before 2pm the day before travel is due, failure to notify the office will result in a charge of £3.50.

· Travel can only be altered with the prior approval of the office and not with the driver. We will endeavour to meet your needs if possible.

· Pick up times given are approximate, please allow a variation of +/- 10 mins. Time is taken to ensure all passengers booked are travelling and safely seated before departure, so we ask for your patience and understanding.

· Charges and payment: Fares are paid in cash to the driver or a Valid Concessionary Bus Travel Pass must be shown to the driver on request, in lieu of fare.

· Smoking, eating, or drinking is not permitted in any of the buses and seat belts must always be worn.

· Face coverings must be worn on every journey whilst Government guidelines are in force, travel may be refused if not worn.

· ABILITY reserve the right to cancel any travel in the event of unforeseen events or unavoidable circumstances.

· ABILITY is not responsible for any personal possessions left unattended in a minibus. We are not liable for any consequential loss, financial or otherwise, incurred by passengers, following the loss, theft, breakdown or non-availability of a vehicle, or the failure to provide a vehicle.

We consent to our personal information being used in this way and confirm that we have read the terms and conditions.

Your Ethnic Origin *

White or White British
Asian or Asian British - Pakistani
Asian or Asian British - Indian
Asian or Asian British - Bangladeshi
Asian or Asian British - Chinese
Asian or Asian British - Other
Black or Black British
Mixed or Multiple
Other Ethnic Group
Prefer not to specify

Joint Applicant's Ethnic Origin *

White or White British
Asian or Asian British - Pakistani
Asian or Asian British - Indian
Asian or Asian British - Bangladeshi
Asian or Asian British - Chinese
Asian or Asian British - Other
Black or Black British
Mixed or Multiple
Other Ethnic Group
Prefer not to specify

How did you hear about us?

Existing Member
Care worker
Club/Group
Saw Bus
GP or Hospital
Leaflet/Poster
Radio
Internet
Magazine
Friend
Other

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